Privacy Policy

MT Tech Design d.o.o. Mostar respects the privacy of its clients, partners, and website visitors. This Privacy Policy explains what data we collect, how we process it, and how we protect your rights in accordance with the applicable laws of Bosnia and Herzegovina and data protection standards.

1. Data Controller
MT Tech Design d.o.o. Mostar
Ul. Zrinski Frankopana 36,
88000 Mostar, Bosnia and Herzegovina
E-mail: info@mttechdesign.ba
Phone: +387 63 411 544

2. Data We Collect
We collect only data necessary to provide services or communicate, including:

  • Name and surname

  • Email address

  • Phone number

  • Company name and details (if relevant)

  • Messages and inquiries sent via the contact form

  • Technical data (IP address, device type, browser, basic cookies)

We do not collect sensitive personal data.

3. How We Collect Data
Data is collected through:

  • Directly from users (contact form, email, phone calls)

  • Automatically via cookies on the website

  • During communication for business collaboration purposes

4. Purpose of Data Processing
Your data is processed exclusively for:

  • Responding to inquiries and client communication

  • Preparing offers, technical documentation, and project solutions

  • Contracting and providing services

  • Improving website quality and security

  • Internal administrative and technical purposes

Data is not used for unsolicited marketing nor sold to third parties.

5. Legal Basis for Processing
Processing is based on:

  • Your consent (contact form or email inquiries)

  • Contractual obligations (when you become a client)

  • Legitimate business interests

  • Compliance with legal obligations under BiH law

6. Data Sharing
We do not share your data with third parties except:

  • If legally required

  • Or necessary for service provision (e.g., accounting services)

In such cases, third parties are obliged to protect the data in accordance with the law.

7. Data Storage and Protection
Data is retained only as long as necessary for the purpose for which it was collected.

MT Tech Design d.o.o. applies appropriate technical and organizational measures to prevent:

  • Data loss

  • Unauthorized access

  • Alteration or misuse of data

8. Your Rights
Under BiH law and data protection standards, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete data (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at info@mttechdesign.ba.

9. Cookies
The website uses basic cookies to:

  • Ensure proper website functionality

  • Collect statistics and perform technical analysis

We do not use cookies for targeted advertising.
A detailed cookie policy may be published as a separate document.

10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy.
All changes will be published on this page and take effect on the date of publication.

11. Contact
For any questions regarding privacy and personal data processing, contact us at: info@mttechdesign.ba